Technology Services Archives - Page 7 of 16

244 Jobs

97–112 of 244

Source: Indeed

Sr. Software Developer

Ensora Health | Jacksonville, FL 32207

Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices. Our unmatched expertise, partnership, and breadth of products allow us to fine-tune solutions that meet the specific needs of everyone from solo practitioners to larger practices. With AI-enabled solutions that span practice management to electronic medical records and e-prescribing to billing, we help eliminate administrative complexity and create harmony between therapists, their clients, and the whole healthcare community. Job Description We are actively seeking a Senior Software Developer to join our dynamic team. This pivotal role revolves around the creation of information systems, involving a deep dive into operational analysis, software design and development, and software team support. We're on the lookout for individuals with a strong aptitude for Object-Oriented Programming and a knack for crafting software solutions that transcend specific technologies. We are seeking a highly skilled Senior Software Developer with strong expertise in .NET, C#, and MongoDB to design, develop, and maintain robust enterprise applications. The ideal candidate will have deep experience building scalable and resilient applications leveraging both NoSQL and relational databases, integrating APIs, and optimizing database performance. This position will be an integral part of a highly focused team building a robust practice management solution for mental health providers. What You'll Do Design, develop, test, and deploy enterprise applications using .NET (Core and Framework) and C#. Build scalable, resilient, and high-performing solutions that support mission-critical healthcare workflows. Partner with product managers, architects, and engineering peers to define and deliver innovative product capabilities. Drive technical design discussions and contribute to architectural decisions that support long-term platform growth and scalability. Design and optimize MongoDB data models, indexing strategies, and performance tuning solutions. Champion engineering best practices, including clean code principles, automated testing, code reviews, and CI/CD excellence. Collaborate within an Agile environment to rapidly deliver customer-focused enhancements and features. Integrate third-party applications, APIs, and internal microservices to create seamless user experiences. Proactively identify opportunities to modernize systems, reduce technical debt, and improve overall platform performance and reliability. Leverage modern engineering tools, including AI-assisted development capabilities, to increase efficiency, code quality, and innovation. Troubleshoot complex production issues, perform root cause analysis, and implement scalable long-term solutions. Mentor junior engineers, share technical expertise, and foster a culture of continuous learning and improvement. Contribute to the evolution of engineering standards, development frameworks, and architectural best practices across the organization. What You Bring Required Qualifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 8+ years of professional software development experience with a strong focus on .NET technologies. Deep expertise in C# and .NET application development. Strong experience working with MongoDB, including schema design, indexing, query optimization, and performance tuning. Experience designing scalable, distributed, and maintainable enterprise applications. Solid understanding of Object-Oriented Programming (OOP), SOLID principles, and modern software design patterns. Experience working with Git, source control best practices, and CI/CD pipelines. Strong analytical, troubleshooting, and problem-solving skills. Ability to balance technical excellence with business outcomes and customer needs. Preferred Qualifications Experience with cloud platforms such as AWS or Azure. Experience with containerization technologies including Docker and Kubernetes. Experience building or supporting microservices-based architectures. Front-end development experience using React (preferred) or Angular. Experience with automated testing frameworks such as NUnit, xUnit, or MSTest. Familiarity with AI-powered development tools for code generation, testing automation, documentation, or productivity enhancements. Experience with Azure DevOps. Healthcare technology or SaaS experience is a plus. Additional Information While we've outlined some key qualities we typically seek, it's essential to remember that there might be additional unique strengths and talents you possess that would make you an exceptional match for us, even if they're not explicitly mentioned. Studies have consistently highlighted the significance of this principle, particularly for individuals from disenfranchised backgrounds, including women and other marginalized groups. These individuals often hesitate to apply unless they meet every single requirement, unlike their male counterparts who are more inclined to apply when they meet around 60% of the criteria. The message we want to convey is that taking a leap of faith and applying can be incredibly rewarding. Your distinct abilities and perspectives could be exactly what we need to create a more diverse and inclusive team. So, don't hesitate—apply today and let's explore the exciting possibilities together! All your information will be kept confidential according to EEO guidelines. At Ensora Health, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do. We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community. We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status. Ensora Health is an equal opportunity employer.

Apply on Indeed : Sr. Software Developer (opens in new window)
Source: Indeed

Digital Warrior Experience Specialist II

Wounded Warrior Project | Jacksonville, FL

Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you. When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as: · A flexible hybrid work schedule (three days in the office, two days’ work from home) · Full medical, dental, and vision coverage for both teammates AND family members · Competitive pay and performance incentives · A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you. The Wounded Warrior Project (WWP) Digital Warrior Experience Specialist II plays a key role in executing WWP’s digital strategy, with a primary focus on enhancing and expanding the program-facing digital experience for warriors. This role collaborates with technical and marketing teams to streamline, simplify, and enrich interactions with our warriors, ensuring an engaging, accessible, and impactful digital experience. By managing digital platforms such as MyWWP and related initiatives, the Digital Warrior Experience Specialist II ensures updates and enhancements align with program goals, improve usability, and deliver meaningful, impactful experiences that meet the evolving needs of warriors. DUTIES & RESPONSIBILITIES Facilitate Warrior Experience initiatives for digital platforms and related projects. Support Digital Warrior Experience initiatives and platform management, including stakeholder engagement, business case development, risk management, backlog management, continuous improvement, and communication/reporting. Assist in business decision-making related to digital platform maintenance, feature enhancements, and troubleshooting. Manage and support the Warrior Experience team’s efforts for WWP’s MyWWP portal and other digital platforms, including enhancement planning and implementation, executive reporting, feedback management, MyWWP Communities oversight, vendor coordination, and governance/product ownership tasks. Ensure updates and enhancements to digital platforms improve the warrior experience while aligning with Salesforce and program processes. Lead cross-functional workgroups to achieve defined outcomes and other key initiatives that enhance the warrior’s digital experience. Coordinate with Programs to gather ideas and feedback, negotiate outputs, ensure changes meet cross-functional needs, lead adoption and implementation, and facilitate timely organization-wide communications. Organize and prepare materials for team and staff meetings to support decision-making and ensure clarity of recommendations and plans. Lead workgroups to review and evaluate current digital processes, identify challenges, and recommend solutions. Translate workgroup ideas into recommendations for changes in program and digital delivery methods, and present these to leadership. Establish operational processes for implemented initiatives, including updates and maintenance. Develop methods to connect departments seamlessly, reducing silos in program and service delivery to warriors. Participate in the rollout of key strategic initiatives. Serve as a subject matter resource for questions regarding programs and the warrior digital experience. Assist in developing and prioritizing initiatives and projects for the Warrior Experience team. Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. Other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES Ability to gain a strong working knowledge of WWP programs and services and integrate them effectively to meet warrior needs. Demonstrated ability to manage digital initiatives with a focus on enhancing customer experience. Proven ability to lead work teams and contribute ideas that solve problems and achieve results. Excellent verbal and written communication skills, with the ability to tailor messaging to resonate with diverse audiences across various platforms. Strong relationship management skills and the ability to work effectively with diverse individuals and teams. Effective operational and problem-solving skills, with the ability to develop and implement action plans through completion. Demonstrated ability to plan, organize, and coordinate multiple activities with varied deadlines, delivering results on time. Strong organizational and time management skills, with the ability to adapt quickly to changing priorities while maintaining attention to detail and follow-through. Ability to establish credibility, be decisive, influence others, and drive change. Critical thinking skills with the ability to analyze complex information and recommend creative, practical, and high-impact solutions. Working knowledge of Salesforce functionality and its application to program and service delivery. Demonstrated understanding of customer experience best practices and the ability to apply them to improve digital interactions and services. High energy level. Self-starter; willing to take initiative. Unequivocal commitment to the highest standards of personal and business ethics and conduct. Mission-driven, guided by core values, and a pleasure to work with. EXPERIENCE Requirements Five years of years of experience supporting, delivering, or improving programs, services, or digital experiences in veteran-serving, nonprofit, or commercial environments. Five years of experience analyzing challenges and improving workflows and processes in a programmatic or digital environment. Three years of experience maintaining, enhancing, and supporting digital platforms or initiatives. Two years of experience supporting or leading teams through change initiatives and process transitions. Two years of experience working with Salesforce or similar CRM platforms. Preferences Five years of experience with WWP program integration activities and implementing cross-functional initiatives. Three years of experience providing support in customer experience (CX), ideally within digital or programmatic environments. Experience working with online communities, member portals, or self-service digital tools. Experience assisting in the creation or delivery of training, adoption, or support resources for digital platforms or features. EDUCATION Requirements Bachelor’s degree. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences Bachelor’s degree in business administration, information systems, communications, marketing, or related field. CERTIFICATIONS & LICENSURE Requirements Ability to obtain ASIST Certification within 1 year of hire. Preferences ASIST Certification. WORK ENVIRONMENT/PHYSICAL DEMANDS General office environment; temperature controlled. Up to 15% travel. We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program and Bereavement Leave. For Colorado Applicants: The estimated hiring range for this position is between $79,027 - $98,784 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Chicago, IL, San Diego, CA and Tacoma, WA Applicants: The estimated hiring range for this position is between $86,553 - $108,192 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Washington, D.C. Applicants: The estimated hiring range for this position is between $90,316 - $112,896 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For New York Applicants: The estimated hiring range for this position is between $94,080 - $117,600 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. *ca-cb #LI-HYBRID Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law. Please note: Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

Apply on Indeed : Digital Warrior Experience Specialist II (opens in new window)
Source: Indeed

Project Estimator

ACC Advanced Coating & Caulking, Inc | Jacksonville, FL 32205

We are a commercial waterproofing contractor specializing in new construction, building restoration, and repairs. We are looking for a project estimator with experience starting full-time as soon as possible. As a Project Estimator, you will be expected to calculate possible costs and gains of waterproofing and restoration projects along with analyzing the full scope of the project. You must be able to read plans and prepare project takeoffs from the plans. Responsibilities include: * Must be able to read and understand building plans including architectual, structural, and civil * Evaluate and understand the requirements for each project * Visiting sites to gather essential information * Reviewing documents or consulting experts to collect all necessary data * Analyzing data * Preparing detailed reports or bids for submission to appropriate parties Job Type: Full-time Pay: $50,000.00 - $75,000.00 per year Benefits: * Paid time off Experience: * Construction estimating: 1 year (Preferred) * Waterproofing: 1 year (Preferred) Work Location: In person

Apply on Indeed : Project Estimator (opens in new window)
Source: Indeed

Technical Support Engineer

Celera IT Services | Palm Coast, FL 32164

OVERVIEW We're looking for a sharp, people-friendly tech who truly understands how networks and systems work under the hood - the why behind the what, not just which buttons to click. You'll do real support and project work from day one, and we'll train you in our standards, our stack, and bigger projects over time. If you love figuring out how things actually work - and explaining them simply to the people you help - this is a great place to grow. ABOUT US At Celera, we're the friendly, white-glove MSP our clients actually enjoy calling. We genuinely love taking great care of people - our clients and their end users - with patience, plain-language communication, and a fix-it-right-the-first-time attitude. Behind the scenes we're proactive by design, with strong standards and solid documentation so problems get prevented, not just patched. And we look after our team the way we look after our clients: we invest in growing our people. THE ROLE As our Technical Support Engineer, you'll support a range of client environments, both remotely and onsite - the real day-to-day of an MSP. You'll resolve support tickets across workstations, servers, networking, and Microsoft 365; onboard and offboard users and set up new devices; keep systems patched, backed up, and healthy; and head onsite to client locations when hands-on work is needed. As you get comfortable with our standards and tools, you'll take on small projects and more complex troubleshooting, with the team right there to support you. WHAT YOU'LL DO - Support and troubleshoot across the stack - Windows, Microsoft 365 and Entra ID, networking, servers, and the infrastructure that ties it all together. - Take on real projects - migrations, new server and M365 / Entra setups, and network builds - with guidance on the bigger ones. - Be our AI champion. We want someone genuinely excited to help us and our clients put practical AI to work - Copilot and M365 AI, automations, and whatever comes next. A real chance to own something and shape how we do it. - Document like it matters (because it does). Clear, complete notes on every ticket and project - what you did, hardware make/model/serial numbers, accurate time, any items or charges, and next steps. Done right every time, not vague one-liners. - Grow. Take on more complex work and escalations as your skills build, with the team right behind you. WHAT YOU NEED ON DAY ONE These are the fundamentals we need you to already have: - Deep, hands-on understanding of core Windows infrastructure - Active Directory, Group Policy, DNS, and DHCP, plus Windows Server. - A real grasp of networking fundamentals - you understand how data actually moves between devices and across networks, not just how to plug things in, plus VLANs, routing/switching basics, and hands-on connectivity troubleshooting. - Comfortable with the modern stack too - Microsoft 365 and Entra ID (Azure AD) administration, not just on-prem. - Roughly 2-4 years of IT or MSP support experience (or equivalent). - Strong troubleshooting instincts and a real appetite to learn. - Detailed documentation is non-negotiable here - thorough, accurate notes on every job (not vague one-liners) are part of the work, because they drive our billing, asset tracking, and the next tech who touches the account. - You work within a structured model - collaborate and escalate properly rather than going it alone. WHAT WE'LL TRAIN YOU IN You bring the foundation and the drive to keep learning; we'll teach you our stack and our way of doing things: - Our tools - the PSA/ticketing, RMM, and documentation platforms we run every day. - Our security stack - the tools we use and how we keep clients protected. - Our way of working - standards, documentation practices, and how we run a proactive shop. Beyond that, we want someone who digs in and levels themselves up - especially on Microsoft 365 / Entra and the AI tools shaping our work. We'll point you in the right direction; you run with it. WHY YOU'LL LOVE WORKING HERE We're the kind of place people join and stay. Here's what that looks like: - It feels like a family. We're a tight-knit team that genuinely likes working together and looking out for each other. - We're flexible when life happens - and life happens. Family comes first here, and we mean it. When something comes up, we've got your back. - We love to help. Taking great care of people - our clients, their end users, and each other - is honestly the part we enjoy most. - We grow people for the long haul. Whether you're early in your career or leveling up, we invest in you with training, certifications, and mentorship - and we want you to grow your whole career right here with us. OUR HIRING PROCESS We keep it simple and respectful of your time: - Step 1 - Short video interview. We'll send you a handful of questions to answer on a quick recorded video, on your own time. It's a low-pressure way for us to get to know you and how you communicate. - Step 2 - In-office interview. If it's a fit, you'll come meet the team in person here in Palm Coast, where we'll dig into the technical side and make sure it's a great match both ways. COMPENSATION & LOGISTICS - Compensation: competitive and commensurate with experience. - Location: on-site in Palm Coast, FL, with travel to client sites. We work remotely too, but regular office time is expected - local candidates (or those willing to relocate) are ideal. - Benefits: paid time off, plus paid training and certifications - we invest in your growth. Pay: $52,034.00 - $62,664.59 per year Work Location: In person

Apply on Indeed : Technical Support Engineer (opens in new window)
Source: Indeed

Associate Full Stack Developer

Intercontinental Exchange | Jacksonville, FL 32246

Overview: Job Purpose ICE Mortgage Technology (IMT) develops and maintains the technology platforms that power the modern mortgage lifecycle — from origination through servicing. Our engineering teams build the systems that lenders, servicers, and consumers rely on every day to manage one of the most significant financial transactions in their lives. We are seeking a Full Stack Developer I to join our innovative development team. In this role, you will contribute to building and modernizing the applications at the core of our mortgage servicing platform. You will work on well-defined features and components under the guidance of senior engineers, and be part of a team actively transitioning legacy systems to modern, scalable architecture. You will work in an AI-forward engineering culture where using AI tools to write better code, review faster, and solve harder problems is not just encouraged — it is expected. If you are ready to grow your skills, make a real impact, and help shape the future of mortgage technology, this role is for you. Responsibilities Develop and maintain full-stack feature development using React on the frontend and Java/Spring Boot microservices on the backend, under the guidance of senior engineers Maintain of existing C#/.NET applications and MS SQL databases, and assist with migration efforts to Java/Spring Boot and PostgreSQL Write and maintain PostgreSQL queries and assist with schema work to support application performance and data integrity Create and maintain RESTful APIs, adhering to data governance policies and procedures; integrate with React-based frontends Implement new features and enhancements to existing functionality with defined standards and peer collaboration Write clean, efficient, and maintainable code following best practices and team standards Leverage AI as a core development tool to accelerate workflows including code generation, documentation, and code review assistance Collaborate with cross-functional teams to understand requirements and deliver solutions Troubleshoot, debug, and resolve technical issues in both backend and frontend systems, using AI-assisted tools to diagnose and resolve issues faster Participate in code reviews, providing and receiving constructive feedback Write and maintain unit tests to ensure code quality and functionality, including AI-assisted test generation and coverage analysis Stay current with relevant technologies, frameworks, and emerging AI/LLM capabilities relevant to the tech stack Perform additional duties as assigned Knowledge and Experience Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience) 1+ years of professional software development experience or equivalent experience Foundational knowledge of Java and Spring Boot Experience with React, JavaScript (ES6+), and/or TypeScript Experience with SQL and relational database concepts; exposure to PostgreSQL is a plus Understanding of web application and API security principles Experience with version control systems (Git) Familiarity with Agile development methodologies Strong problem-solving skills and attention to detail Excellent communication and collaboration abilities Comfort using AI as a daily tool across the software development lifecycle, from design through testing and deployment Preferred Knowledge and Experience Experience with CI/CD pipelines (e.g., Azure DevOps, GitHub Actions) Knowledge of containerization concepts (Docker) Familiarity with microservices architecture Experience with automated testing frameworks Understanding of responsive design and accessibility standards Knowledge of performance optimization techniques Familiarity with getting the most out of AI through clear prompting and understanding its strengths and limitations in a development context -: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Apply on Indeed : Associate Full Stack Developer (opens in new window)
Source: Indeed

Senior Manager, Health Benefits Consulting

Deloitte | Jacksonville, FL 32202

Are you an experienced health and welfare benefits consultant ready to lead complex client work? As a Senior Manager, Health Benefits Consulting, you will advise commercial employers and municipal governments on benefits strategy, plan design, financial performance, vendor management, and compliance. Recruiting for this role ends on 10/12/2026. Work you'll do As a Senior Manager, Health Benefits Consulting on the Employer Health team, you will be responsible for... Lead client relationships, respond to emerging needs, and prepare decision-ready reports and presentations Develop health and welfare benefits strategies and plan designs; apply market benchmarks and regulatory requirements Analyze self-insured financial projections, claims, and utilization data to support rate-setting and contribution decisions Lead requests for proposal, vendor selection, renewal, negotiation, and implementation for medical, dental, pharmacy, life, and disability programs Manage project delivery, mentor junior professionals, and support broader health and welfare consulting initiatives A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team Deloitte's Human Capital practice helps organizations align workforce and talent decisions with business priorities. We work with leaders across human resources, finance, risk, and business functions to address people and operating-model challenges. Within Workforce Transformation, the Employer Health team advises plan sponsors on health and welfare benefits strategy, plan design, financial management, vendor management, and compliance. Qualifications Required: Bachelor's degree 12+ years of consulting or brokerage experience focused on United States health and welfare benefits 5+ years of underwriting experience supporting financial analysis for health and welfare benefit plans 5+ years' experience managing multiple client projects at the same time Ability to travel 0-30%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. Preferred: Master's degree in mathematics, statistics, business administration, or public health Experience evaluating the financial components of pharmacy benefit manager contracts Experience supporting United States Total Rewards programs, including compensation and retirement Experience using artificial intelligence tools to support benefits analysis, plan documentation, client communications, or process improvement Broker's license The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $171,600 to $338,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #HCFY27

Apply on Indeed : Senior Manager, Health Benefits Consulting (opens in new window)
Source: Indeed

Commercial Business Analyst

First Citizens Bank | Jacksonville, FL 32256

Overview: This is a hybrid role with the expectation that time working will regularly take place inside and outside of our Jacksonville FL or Portsmouth NH offices First Citizens Equipment Finance is a full-service, vendor-centric lending/leasing business unit. FCB EF provides a wide array of lending and leasing products/solutions to customers ranging in size from small/medium businesses to enterprise entities through its affiliation/alignment with OEM equipment vendors, their distributors, resellers, and dealers. This position investigates business questions, validates data, maintains reporting accuracy, and supports a single source of truth for key business metrics. You will work closely with operational leaders, department analysts, and BI partners to understand business needs, define metrics, and ensure reporting accurately reflects business performance. Responsibilities & Qualifications: Duties & Responsibilities: Investigate reporting discrepancies and perform root cause analysis. Validate data, metrics, and report output to ensure accuracy and consistency. Partner with business stakeholders to understand objectives and define reporting requirements. Collaborate with BI teams to translate business needs into clear and actionable specifications. Document business logic, metric definitions, and reporting standards. Support data quality and governance initiatives that enhance confidence in organizational reporting. Basic Qualifications: Bachelor's Degree and 1 year of experience in Sales Support or Analytics -OR- High School Diploma or GED/Equivalent and 5 years of experience in Sales Support or Analytics Required Qualifications Proficiency in Microsoft Office Suite required, high degree of competency in Excel Experience working with data analysis, reporting, or business operations. Strong organizational skills and attention to detail Strong skills in written and oral communications Preferred Qualifications Proficiency in SQL coding, Sales Force reporting, Power BI, or other analytical tools such as R and Python. Additional Information: Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Apply on Indeed : Commercial Business Analyst (opens in new window)
Source: Indeed

Placement Analyst

Brown & Brown Insurance | Jacksonville, FL

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Placement Analyst to join our growing team in Jacksonville, FL. The individual assists with the marketing efforts of new business and renewals accounts. How You Will Contribute: Assist with the marketing efforts of new business accounts by preparing insurance submissions which will include applications, loss runs and any other pertinent information on the account. Submit the insurance submission to the insurance carriers for quoting via email and online rating. Follow up with carriers on quotations of the submissions. Develop relationships with insurance carriers. Develop in-depth knowledge of different insurance products offered by insurance carriers – rating plans and programs, particularly work comp loss sensitive plans. Contact carriers as necessary to discuss issues and problems as directed by CL Team Leader. Negotiate the pricing and coverage options on renewal accounts. Maintain open communication during difficult insurance carrier issues at the direction of the Profit Center Leader/CL Team Leader/Producers. Prepare insurance proposals reflecting coverage and premiums to submit to clients and prospects as directed by the CL Team Leader. Transfer new business and renewals to assigned Account Managers once the account has been bound with the insurance carriers. Assist the CL Team Leader with tracking all new business and renewal activity. Assist the CL Team Leader with the organization of all marketing materials of insurance carriers as a resource for the agency. Update Marketing Log. Maintain a strong sense of urgency for accomplishment of tasks and deadlines. Maintain and develop strong computer skills including Excel, Word, and the agency. management system (currently AMS360/ImageRight). Maintain favorable relationships with coworkers and insurance company contacts. Skills & Experience to be Successful: High school diploma. Proficient with MS Office Suite. Preferred: Associate or Bachelor’s Degree. Industry software experience. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Apply on Indeed : Placement Analyst (opens in new window)
Source: Indeed

Senior Business/Functional Analyst

Syms Strategic Group, LLC (SSG) | Jacksonville, FL 32201

Syms Strategic Group (SSG) is seeking a talented Senior Functional Analyst Location: Remote Department: Veterans Affairs Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (MBI) Salary Range: $78,167 - $103,855 If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review. Military Veterans are highly encouraged to apply! Essential Duties and Responsibilities Previous Federal Government experience and Security Clearance highly desired! Lead the capture of business requirements for software development teams Collaborate with business users, Information Technology (IT), and leadership to elaborate and document requirements in an Application Lifecycle Management (ALM) tool Manage requirements in an ALM tool Perform Agile requirement management activities for a product team Perform the analysis of user needs to determine functional, cross-functional, and technical requirements Conduct user interviews, lead and facilitate sessions, and develop business process models and formal specifications Work with customers, team members, stakeholder users, and other contractors to gather and document business, functional, technical, and non-technical requirements Perform elaboration of user stories and decomposition of stories into backlog items and determine acceptance criteria Use an ALM tool (JIRA) for Requirements Management, Testing, and Defect Management to create and manage requirements, epics, sub-epics, and user stories Perform the collection, tracking, and monitoring of system and business requirements Validate requirements and integration Conduct backlog refinement sessions Coordinate with Systems Engineers to assess impact on technical solutions Manage and coordinate requirements for various projects Write and deliver project documents to the client Identify and manage risks and issues impacting the progress and outcome of the project Develop and maintain the scheduled project/product backlog(s) Own and manage requirements change control Develop Change Requests per established policies and procedures Facilitate accurate configuration management for project-related artifacts Identify, document, verify, and track traceability amongst requirements, test cases, and potential risks and impediments Collect, analyze, manage, and report key Program and Product Team execution status and metrics across all aspects of the Agile product development lifecycle using SAFe Perform analysis to identify required tasks and their interrelationships to establish well-documented stories Become a product functional Subject Matter Expert (SME) Lead and mentor junior analysts in accordance with strategy and direction established by the Team Lead Establish strong relationships with product and business owners Support development team as needed to help everyone understand the requirements’ details Follow Agile methodology (Scrum) and deliver requirements/specifications for Sprint teams Remove impediments from team members to achieve successful completion of Sprints Provide clear qualitative and quantitative information to teams and stakeholders Support change control processes established to monitor and control project scope Required Skills and Experience Must possess a strong background in software development and Agile/Scaled Agile Framework (SAFe) methodologies Must possess excellent oral and written communication skills with the demonstrated ability to communicate complex technical topics to the customer, management, and non-technical audiences Must possess excellent attention to detail, customer service skills, and problem-solving abilities Past experience conducting independent research to support the resolution of complex questions Must possess advanced experience with Microsoft (MS) Office, including Excel Must possess excellent analytical skills, including integrating information from several sources Expertise with JIRA tools Experience in large, Agile software development or data integration projects Professional Certifications None required Years of Professional Experience 10 years of professional (an additional 10 years of experience may be substituted for education) Desired experience Experience working in an Agile environment Working knowledge of VA’s Veterans Independence Program (VIP) VA SQA Testing experience Certified Scrum Master (CSM) or Professional Scrum Master (PSM) Experience working for a Federal Health Agency (VA, DHA, HHS, etc.) Healthcare billing and claims processing application knowledge Formal Education Master’s degree in Engineering or a related scientific or technical discipline Citizenship Requirement U.S. Citizenship required for this specific opportunity Security Clearance Requirements Must possess or qualify for a Public Trust (MBI) CRITICAL NOTES: SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered. Recruiters or Third parties will not be considered. This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered. U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness. Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. qtCgx9kTmd

Apply on Indeed : Senior Business/Functional Analyst (opens in new window)
Source: Indeed

Sr Analyst, Access and Engagement Platforms

Nemours Children's Health | Jacksonville, FL

Nemours Children's Health is seeking a Sr Analyst, Access and Engagement Platforms, to join our team in either Jacksonville, Florida, Orlando, Florida or Wilmington, Delaware. The Senior Analyst, Access & Engagement Platforms is part of Access Design & Transformation and serves as a subject matter expert for Epic scheduling and digital engagement tools, including Cadence, Hello World, Cheers, and MyChart. This role is responsible for leading the design, configuration, optimization, and long-term integrity of these platforms to support efficient scheduling, high-performing provider templates, and a consistent patient and family experience across all access channels. The Senior Analyst partners closely with clinical, operational, and IT leaders to ensure systems are aligned with enterprise access strategies and perform reliably at scale. This role has a lead responsibility in complex implementations, upgrades, and optimization initiatives, translating business needs into scalable system solutions and ensuring high-quality build, testing, and deployment. The Senior Analyst acts as a trusted advisor, proactively identifying risks, driving standardization, and advancing system capabilities to improve scheduling outcomes, provider utilization, and digital engagement. This position also mentors analysts and associate analysts, supports governance, and plays a key role in protecting system integrity and sustaining high-performing scheduling and engagement workflows. Essential Functions: Serve as a subject matter expert for Cadence, Hello World, Cheers, and/or MyChart, maintaining advanced certifications and deep knowledge of scheduling and engagement platform capabilities Lead complex build, configuration, and optimization efforts, ensuring solutions align with enterprise standards, access strategies, and operational workflows Own and drive large-scale implementations and upgrades, including planning, requirements definition, build oversight, testing strategy, and go-live support Conduct advanced workflow and system analysis, translating operational needs into scalable designs that improve scheduling accuracy, provider utilization, and patient access Ensure system integrity and performance, proactively identifying risks, resolving complex issues, and maintaining compliance with governance, change control, and vendor requirements Lead testing and validation efforts, including integrated testing, defect resolution, and ensuring readiness for production deployment Partner with clinical, operational, and digital leaders to align system capabilities with care models, scheduling practices, and digital engagement strategies Mentor and guide associate and analyst team members, providing technical oversight, coaching, and support to strengthen team capability and consistency Monitor platform performance using data and reporting, identifying trends and leading targeted improvements to enhance access, scheduling efficiency, and utilization Drive and support governance processes, including participation in change control, prioritization, and decision-making to ensure disciplined, enterprise-wide execution Travel as needed to support system implementations, stakeholder engagement, and organizational priorities Job Requirements: Bachelor’s degree required. Equivalent work experience may be considered for internal candidates only in lieu of education requirements. Minimum of five (5) + years' experience required. Minimum 1 year experience in a healthcare setting required. Prior clinical, healthcare operations, or IT experience required. Certification in Epic module or relevant bedside technologies as required to support access and digital engagement applications is required after hire. #LI-EP1

Apply on Indeed : Sr Analyst, Access and Engagement Platforms (opens in new window)
Source: Indeed

Database Administrator II or III

St. Johns River Water Management District | Palatka, FL 32177

Database Administrator II or III, Office of Information Technology The St. Johns River Water Management District is an environmental agency whose work is focused on ensuring a long-term supply of drinking water, and to protect and restore the health of water bodies in the District’s 18 counties in northeast and east-central Florida. The Office of Information Technology is responsible for developing and managing technology solutions which support the District’s missions of water quality, water supply, flood protection, and natural systems. Enjoy work-life balance in a professional culture with competitive pay and benefits. Job Summary: This is professional work participating in the design, development, implementation, and maintenance of District-wide database environments. This position will be directly involved in supporting a number of technology initiatives including the modernization of legacy in-house developed applications; refreshing data query, analytics, and reporting; migrating from Oracle products (Database, WebLogic, BI, WebCenter) to other solutions like PostgreSQL; and off-loading current on-premises workloads to leverage cloud computing resources. Job duties include: Installs, configures, and maintains database engines, application servers, and related core technology software. Configures operating systems and software for optimal performance. Develops software programs for data loading and extraction processes. Implements new database application structures and make modifications to existing structures. Monitors performance of databases and related systems. Develops and implements recommendations for improvement. Analyzes database query performance and optimize SQL statements. Diagnoses and resolves database-related errors and provides support for end users and developers facing data issues. Defines, develops, and implements user access control standards for databases. Provision of user accounts and permissions according to established access control standards and guidelines. Participates in the selection of data structure modifications to address data distribution changes to ensure optimal database performance. Serves as a lead technical resource for database projects, assisting as needed in all phases of projects from design and programming to operation and maintenance. Collaborates with developers to design new and modify existing database applications. Collaborates with customers and stakeholders to understand data needs and translate them into technical solutions. Reviews proposed database applications to ensure compliance with established database or software standards. Develops and tests database backup and recovery procedures and ensures compliance with business continuity standards. Assesses and implements new technologies in support of the Agency's program goals and objectives. Implements technology solutions following established standards for business continuity, change management, software development, and documentation. Knowledge Of: Relational database concepts; computer programming; practical business experience in designing and implementing applications and systems; performance tuning for relational database client/server applications; application development methodologies; structured analysis techniques; data modeling; data repository tools; project management tools and methodologies. Skilled In: Structured Query Language (SQL) PostgreSQL administration Oracle Database administration; related tools and technologies including WebLogic Microsoft SQL Server administration Linux operating systems; Microsoft Windows operating system Ability To: Document and clearly communicate through written and verbal skills; exhibit and maintain professional interpersonal skills with all levels of District staff; lead technology projects from conception to completion; serve as a technical resource for peers by providing guidance and support. Preferred Experience: RedHat or Rocky Linux PostgreSQL administration Virtualization platforms such as Linux KVM, VMware, or Nutanix Docker container technology Python programming Oracle technology products Qlik Cloud Minimum Qualifications: Database Administrator II requires a bachelor's degree from an accredited college or university in computer science or management information systems and three (3) years of experience in database administration of at least one of the following: PostgreSQL, Oracle Database, Microsoft SQL Server, or MySQL and two (2) years experience with any variant of Linux or UNIX operating system (experience may overlap). Or completion of a two-year program of study from a vocational/technical school or community college in computer science or management information systems and five (5) years of experience in database administration of at least one of the following: PostgreSQL, Oracle Database, Microsoft SQL Server, or MySQL and two (2) years experience with any variant of Linux or UNIX operating system (experience may overlap). An advanced degree in computer science or management of information systems may substitute for a portion of the required experience. Professional experience in database administration may substitute on a year-for-year basis for the required college education. Database Administrator III requires a bachelor's degree from an accredited college or university in computer science or management information systems and four (4) years of experience in database administration of at least one of the following: PostgreSQL, Oracle Database, Microsoft SQL Server, or MySQL; including one year experience performing the physical design and implementation of a large multi-user relational database and three (3) years of experience with any variant of Linux or UNIX operating system (experience may overlap). Or completion of a two-year program of study from a vocational/technical school or community college in computer science or management information systems and six (6) years of experience in database administration of at least one of the following: PostgreSQL, Oracle Database, Microsoft SQL Server, or MySQL; including one year experience performing the physical design and implementation of a large multi-user relational database and three (3) years of experience with any variant of Linux or UNIX operating system (experience may overlap). An advanced degree in computer science or management of information systems may substitute for a portion of the required experience. Professional experience in database administration may substitute on a year-for-year basis for the required college education. Physical Requirements/Working Environment: General office environment; some travel (occasional weekend and evening work), hours worked over 40 in a single week earn comp time. Licenses: Valid State of Florida Driver’s License. Additional Details: Starting Salary Range: Database Administrator II: $67,496.00 - $87,734.40 Database Administrator III: $77,272.00 - $100,443.20 Starting salary is based on qualifications and experience. Benefits include Florida Retirement System, paid parental leave, health insurance, dental insurance, life insurance, long-term disability, paid leave and holidays, professional development, wellness program, and eligible for public service student loan forgiveness program. Your application will receive careful consideration and, if selected for an interview, you will be contacted to schedule an appointment. St. Johns River Water Management District participates in E-Verify. E-Verify is an internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. Certain service members and veterans, and the spouses and family members of such service members and veterans will receive preference in employment and are encouraged to apply. Equal Employment Opportunity/Veterans’ Preference/Drug-Free and Tobacco-Free Workplace Location: Palatka Closing Date: Open until filled

Apply on Indeed : Database Administrator II or III (opens in new window)
Source: Indeed

Director of Operations

Nearmap | Jacksonville, FL 32216

Company Description Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it. Job Description The Director of Operations is responsible for actively leading the design, standardization, quality, efficiency, innovation, and improvement of robust operations processes, the equipment, technology, systems, tools, and training that support them, and the quality of the resulting product and service outcomes for customers. As a key member of the leadership team, they play a crucial role in maintaining Nearmap's reputation for excellence in our industry. KEY RESPONSIBILITIES Drive daily performance of operations teams to exceed service and quality levels (SLAs) while operating within budget framework Ensure customer services are delivered on schedule, within scope, and in compliance with all quality and service level standards Establish and maintain Quality Control/Quality Assurance programs that exceed customer requirements Develop, document, and control procedures, processes, standards, and training for operations-related activities in coordination with functional area subject matter experts Design and implement standard workflows, processes, continuous improvement initiatives, and training programs Foster an employee engagement culture that aligns, enables, and empowers teams to increase quality, customer satisfaction, safety, productivity, and innovation Collaborate with Product, Sales, and Technology teams on new and improved services, including user requirements definition and user acceptance testing Lead and coordinate incident response teams to ensure countermeasures are in place to meet Service Level Agreements while defect or deficiency resolutions are in progress Prepare monthly and quarterly operational performance reports and projections; develop key performance indicators and metrics Monitor customer contracts and relevant industry information to ensure compliance with customer requirements, applicable laws, regulations, and policies Contribute to the development, formulation, and execution of operations budget, strategy, initiatives, project planning, policies, programs, and objectives Oversee management of and relationships with partners and vendors involved in service delivery requirements Manage capital budget and approve expenditures related to maintaining services and processes, including oversight of major projects Lead and support Disaster Recovery and Business Continuity planning for the Operations Group Oversee requirements related to depositions and subpoenas Qualifications EDUCATION & EXPERIENCE REQUIRED Bachelor’s Degree or an equivalent combination of industry related experience and education At least seven (7) years of management experience in a production-based environment Hands-on experience with evolving processes in a continuous improvement environment Proven experience of Quality Control, Quality Assurance, and/or Statistical analysis Proven ability to mobilize and lead work teams to implement initiatives and projects Project management, organization, scheduling, and coordination skills Strong collaborative and interpersonal skills Effective analytical and problem-solving skills Excellent written and verbal and presentation communication skills Strong working knowledge of all applications of Microsoft Office PREFERRED Experience working within an Agile or similar environment Certification in continuous improvement, project management, or quality assurance Expertise in one or more Nearmap product industries, property insurance, and/or managed repair Salesforce Experience KEY COMPETENCIES Strategic Orientation: ability to contribute to the overall strategy, culture and financial success of the company with specific expertise in strategic planning and execution Leadership: ability to handle tasks and work independently and intentionally develop and utilize positive leadership traits Creative Thinking: ability to demonstrate conceptual creative thinking, taking an idea and visualize/describe the opportunity, then recognize the potential fit with culture and product lines Integrity and Ethics: ability to gain the confidence and trust of others through honesty, authenticity, taking responsibility for own actions, and telling the truth Accountability: ability to act with a clear sense of ownership; takes personal responsibility for decisions, actions, deliverables, and failures; establishes clear responsibilities and processes for monitoring work and measuring results; embraces experimentation, creativity, and positive change Cultural Competence: ability to understand and respect values, attitudes, beliefs, and morals of the member that differ across cultures, and to consider and respond appropriately to these differences in planning, implementing, and evaluating health programs and interventions Additional Information We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves. In addition to your annual leave, Nearmap offers: 4 extra "YOU" days off each year—take a break, no questions asked! Company-sponsored volunteering days to give back. Generous parental leave policies for growing families. Work from Overseas Policy - explore the world in the approved list of cities while you work! Discounted Private Health Insurance plans. A Nearmap subscription (naturally!). Learn More About The Work We Do: YouTube Page LinkedIn Page Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.

Apply on Indeed : Director of Operations (opens in new window)
Source: Indeed

Integration Engineer III with Multiple Integration Tool Development Experience

Deloitte | Jacksonville, FL 32202

US-E-Consulting- API and Integration - Integration Engineer III with Multiple Integration Tools - AI & Engineering/EaaS - FY27 Integration Engineer III/AI & Engineering Join our AI & Engineering team transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to business. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Engineering as a Service provides complete design, implementation, and technology operations, leveraging our core engineering expertise. We transform engineering teams, modernize technology, and deliver complex programs with a product engineering approach. Our flexible delivery models-traditional teams, pools, or pods-are tailored to each client's needs, offering engineering-led advisory, implementation, and operational capabilities to accelerate innovation. Recruiting for this role ends on 12/1/2026. Work You'll Do As an Integration Engineer III you will have hands-on integration development skills to develop solutions streamlining business processes working with internal consultants, near-shore, off-shore technologists and vendor relationships. You will be part of API management strategies to enable seamless communication between applications. You will work across geographies with accountability for the success, effectiveness and delivery of multiple work streams, managing a large, dispersed technology team. Key Responsibilities: Integration Design & Architecture: Design complex integration solutions following industry best practices and leveraging various integration design patterns (e.g., publish/subscribe, request/reply, aggregator). Develop and implement solutions that adhere to established enterprise architecture frameworks. API Management: Design, build, and manage APIs using API Management capabilities, ensuring secure and efficient communication between systems (REST/SOAP). EDI Implementation & Management: Implement and manage Electronic Data Interchange (EDI) processes, including configuration of trading partners, profiles, and standards (ANSI X12, EDIFACT). Development & Deployment: Develop, test, and deploy integration processes across environments (Test, UAT, Production), managing the full software development lifecycle (SDLC). Troubleshooting and Support: Monitor integration performance, proactively identify and resolve issues, and provide expert-level post-deployment support. Documentation: Create and maintain comprehensive technical documentation for designs, configurations, data mapping, and architectural decisions. Collaboration & Best Practices: Work closely with cross-functional teams to optimize data flows and adhere to industry best practices in integration development. Accountability: Take ownership of assigned integration projects, manage expectations, and guide junior team members toward successful project delivery. AI & Agentic Integration: Utilize AI features (e.g., Boomi GPT, MuleSoft Vibes) to accelerate development, automate documentation, and troubleshoot issues Qualifications Required Bachelor's degree in computer science, software engineering, information technology or a related field. 5+ years of hands-on experience with the multiple integration tools and products, i.e., Boomi, MuleSoft, Informatica, Workato, Tibco, Websphere, etc. with associated professional certifications. Previous experience working in a consulting firm environment or within a relevant industry sector (e.g. retail, healthcare, manufacturing, financial services, etc.). 3+ years' experience working with AWS, Google Apigee or Azure Logic Apps. Strong understanding of enterprise integration design patterns, API protocols (REST/SOAP), XML, JSON, and data mapping. Proficiency with all core Integration components including connectors (Database, FTP, Web Services, ERP specific), process building, and robust error handling. Strong proficiency and experience in writing custom Groovy and JavaScript code within various Integration environments for complex logic and data manipulation. Experience with EDI standards (ANSI X12, EDIFACT) and implementing EDI solutions, including understanding of common documents (810, 850, 856, etc.) Experience with rational databases and strong SQL skills. Strong understanding of the SDLC methodologies. Integration certifications are required - Boomi, Workato, Websphere, MuleSoft, etc. One certification in a cloud technology platform such as AWS, GCP or Azure. Proficiency in at least one programming language - Spring Boot, JavaScript or Python. Ability to travel up to 50% of the time, based on the work you do and the clients and industries/sectors you serve. Preferred Familiarity with Boomi Agent Studio, Agent Step, Agent Control Tower, and pre-built agents like DesignGen, Scribe, and Pathfinder. Exposure to and understanding of enterprise architecture frameworks (e.g. TOGAF) Experience integrating specific enterprise systems such as Salesforce, SAP, Oracle, HCM, Workday, etc. Sponsorship: Limited immigration sponsorship may be available. Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html Wages and Salary The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,00 to $218,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, the individual, and organizational performance.

Apply on Indeed : Integration Engineer III with Multiple Integration Tool Development Experience (opens in new window)
Source: Indeed

Support Specialist

Landstar | Jacksonville, FL 32224

What is Landstar? Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company. Location: Onsite in Jacksonville with potential for Hybrid after training Schedule: Monday - Friday, 8am – 5pm during training period, 10a-7p regular schedule with rotating 1/2 day on Saturdays and on-call support Salary range (hourly only): $17.72 - $22.15, depending upon experience What work will you perform? You will provide Tier 1 level technical assistance and customer service to agents, owner operators, employees, and customers for all supported applications. You will resolve tickets and calls to the help desk or route them to the appropriate area when necessary. You will use your listening skills to help you communicate effectively with users of all experience levels. Essential Responsibilities: • Serve as first point of contact for customers seeking technical assistance over the phone or email • Resolve tickets and incidents by determining the best solution based on the issue and details provided by customers • Perform remote troubleshooting using diagnostic techniques and pertinent questions • Route incidents to the appropriate team for additional handling when necessary • Walk the customer through the problem-solving process • Record events, problems, and resolutions Minimum Experience and Qualifications: • High School Diploma or GED • 3 months of experience working with computers • 6 months of customer service/support experience Preferred Experience and Qualifications: • Help Desk Certified Professional certification Knowledge, Skills, and Abilities: • Organization and detail skills • Able to maintain high level of customer service in a high-volume, fast-paced environment • Excellent oral, written, problem solving and listening skills • Data entry 70 KPM Why work at Landstar? Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team. Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more. If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you! Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to [email protected]. Privacy Policy Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.

Apply on Indeed : Support Specialist (opens in new window)
Source: Indeed

Sr. Support Specialist

Landstar | Jacksonville, FL 32224

What is Landstar? Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company. Location: Hybrid - 3 days onsite Schedule: Rotating schedule including Saturdays (7a to 4p) (8a to 5p) (9a to 6p) or (10a to 7p) Summary: Potential candidates are able to provide expert level technical assistance, Customer Service and consultation for all supported applications to our Agents, BCOs, Employees and Customers. Senior Support Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain the solution. They must be customer-oriented and patient to deal with challenging customers. Essential Responsibilities: • Record events and problems and their resolution. • Assist when able or route incidents to the appropriate area within the company for further handling. • Provide expert level support and trouble shooting skills on all supported applications including but not limited to: • Landstaronline.com • LEADS Online • Various Mobile APPS • Direct Scan • Orbit • Express Trak • TMS • Forwarder Logic • Landstarmail.com (configurations and set up) • Serve as a first point of contact for Customers seeking technical assistance over the phone or email and determine the best solution based on the issue and details provided by customers • Perform remote troubleshooting through diagnostic techniques and pertinent questions. • Mentor Junior staff members • Be a part of the “on call” rotation Required Minimum Experience and Education: • High School diploma or GED required. • One-year experience working in a help desk related role Preferred Experience and Education: • Actively identifying and pursuing technical enhancement opportunities for professional development. • Associate's degree (A.A.) preferred or equivalent from two-year College or technical school preferred Knowledge, Skills, and Abilities: • Ability to work a rotating shift as well as a ½ day participation in Saturday (AM) rotation: (7a to 4p) (8a to 5p) (9a to 6p) or (10a to 7p) – applicable to Jacksonville • Extensive knowledge of PC operation systems and web browser • Proven experience as a help desk technician or other customer support role • Data Entry skills 85 KPM is required • Extremely organized and detail oriented • Ability to maintain a high level of customer service in a high volume, fast paced work environment • Extensive overall knowledge of Landstar and our workflow systems • Must possess or be able to obtain Help Desk Certification Professional • Extensive knowledge of PC Operating Systems and web browsers • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables • Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. • Ability to read, write and speak English. Bilingual is a plus. Why work at Landstar? Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team. Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more. If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you! Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to [email protected]. Privacy Policy Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.

Apply on Indeed : Sr. Support Specialist (opens in new window)
Source: Indeed

Manager, Restaurant Technology Delivery, Firehouse Subs

Firehouse Subs | Jacksonville, FL 32246

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. The Manager, Restaurant Technology Delivery is responsible for leading the planning, delivery, deployment, and operational support of Restaurant Technology solutions across RBI restaurant operations. This role has primary responsibility for initiatives involving point-of-sale, back-of-house, labor, inventory, reporting, digital ordering, and other restaurant platforms. The successful candidate will lead cross-functional teams, vendors, franchisees, and field support partners to deliver scalable technology capabilities that improve restaurant operations and guest experiences. The ideal candidate is a collaborative, detail-oriented technology leader with experience managing complex implementations, integrations, and multi-location rollouts in the Quick Service Restaurant (QSR), retail, hospitality, or other multi-unit operating environments. RBI follows a 5 day, in-office work schedule to support collaboration. Candidates will be expected to work onsite 5 days per week out of our office in Jacksonville, FL. What You'll Do: Lead end-to-end delivery of Restaurant Technology initiatives from discovery and planning through pilot, rollout, stabilization, and transition to ongoing support. Manage implementations and enhancements for Toast, R365, payments, reporting, digital ordering, and related restaurant platforms. Build integrated delivery plans that define milestones, dependencies, risks, decisions, owners, and success measures for multiple concurrent initiatives. Establish rollout playbooks and readiness criteria that promote consistent execution across corporate and franchise restaurants. Own the technical product lifecycle for assigned capabilities, including requirements, process design, solution alignment, backlog prioritization, testing, release planning, and operational handoff. Lead the evaluation, design, and delivery of new capabilities and integrations across restaurant systems. Develop working knowledge of APIs, interfaces, data flows, configuration dependencies, security considerations, and downstream operational impacts, partnering with technical teams as needed. Partner with Product, Engineering, Data, Operations, Finance, Marketing, Digital, franchisees, and field teams to translate business outcomes into practical restaurant technology solutions. Manage pilots and proofs of concept in an IT lab or representative restaurant environment, using findings to improve solution design and rollout readiness. Serve as the accountable delivery lead for assigned initiatives, maintaining momentum, decision clarity, and stakeholder alignment. Manage vendor and implementation partners, including scope, deliverables, timelines, issue resolution, service expectations, and performance reviews. Facilitate governance meetings, status reporting, working sessions, and executive updates that clearly communicate progress, risks, and required decisions. Build trusted relationships with franchisees and field support teams by incorporating restaurant feedback and communicating impacts, timelines, training, and support processes. Coordinate incident triage and escalation during launch and stabilization periods, ensuring issues are prioritized, communicated, and resolved. What You'll Need To Succeed: 4+ years of experience in technology delivery, product ownership, project or program management, restaurant operations technology, or a related field; experience in QSR, retail, hospitality, or multi-unit operations strongly preferred. Bachelor's degree in Business, Computer Science, Information Systems, Project Management, or a related field preferred. Demonstrated experience leading complex technology implementations, integrations, pilots, or multi-location rollouts from planning through stabilization. Hands-on experience with restaurant technology platforms such as POS and back-of-house systems, a plus if you have experience with Toast and R365. Experience coordinating vendors, implementation partners, franchisees, field teams, and cross-functional corporate stakeholders. Proficiency with project and product management tools such as Smartsheet, Jira, Monday, Confluence, or equivalent platforms. Strong analytical, organizational, and prioritization skills with the ability to manage multiple initiatives and make sound decisions in a fast-paced environment. Excellent written and verbal communication skills, including the ability to communicate effectively with technical teams, business leaders, vendors, franchisees, and restaurant operators. #FirehouseSubs Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Apply on Indeed : Manager, Restaurant Technology Delivery, Firehouse Subs (opens in new window)

Sr. Software Developer

Ensora Health | Jacksonville, FL 32207

Digital Warrior Experience Specialist II

Wounded Warrior Project | Jacksonville, FL

Project Estimator

ACC Advanced Coating & Caulking, Inc | Jacksonville, FL 32205

Technical Support Engineer

Celera IT Services | Palm Coast, FL 32164

Associate Full Stack Developer

Intercontinental Exchange | Jacksonville, FL 32246

Senior Manager, Health Benefits Consulting

Deloitte | Jacksonville, FL 32202

Commercial Business Analyst

First Citizens Bank | Jacksonville, FL 32256

Placement Analyst

Brown & Brown Insurance | Jacksonville, FL

Senior Business/Functional Analyst

Syms Strategic Group, LLC (SSG) | Jacksonville, FL 32201

Sr Analyst, Access and Engagement Platforms

Nemours Children's Health | Jacksonville, FL

Database Administrator II or III

St. Johns River Water Management District | Palatka, FL 32177

Director of Operations

Nearmap | Jacksonville, FL 32216

Integration Engineer III with Multiple Integration Tool Development Experience

Deloitte | Jacksonville, FL 32202

Support Specialist

Landstar | Jacksonville, FL 32224

Sr. Support Specialist

Landstar | Jacksonville, FL 32224

Manager, Restaurant Technology Delivery, Firehouse Subs

Firehouse Subs | Jacksonville, FL 32246

Newsletter Sign Up

Success!

Technology Services Jobs

Sr. Software Developer

Ensora Health | Jacksonville, FL 32207

Digital Warrior Experience Specialist II

Wounded Warrior Project | Jacksonville, FL

Project Estimator

ACC Advanced Coating & Caulking, Inc | Jacksonville, FL 32205

Technical Support Engineer

Celera IT Services | Palm Coast, FL 32164

Associate Full Stack Developer

Intercontinental Exchange | Jacksonville, FL 32246

Senior Manager, Health Benefits Consulting

Deloitte | Jacksonville, FL 32202

Commercial Business Analyst

First Citizens Bank | Jacksonville, FL 32256

Placement Analyst

Brown & Brown Insurance | Jacksonville, FL

Senior Business/Functional Analyst

Syms Strategic Group, LLC (SSG) | Jacksonville, FL 32201

Sr Analyst, Access and Engagement Platforms

Nemours Children's Health | Jacksonville, FL

Database Administrator II or III

St. Johns River Water Management District | Palatka, FL 32177

Director of Operations

Nearmap | Jacksonville, FL 32216

Integration Engineer III with Multiple Integration Tool Development Experience

Deloitte | Jacksonville, FL 32202

Support Specialist

Landstar | Jacksonville, FL 32224

Sr. Support Specialist

Landstar | Jacksonville, FL 32224

Manager, Restaurant Technology Delivery, Firehouse Subs

Firehouse Subs | Jacksonville, FL 32246

Newsletter Sign Up

Success!